Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

There are two types of enterprise customers: API customers and Quik! App customers. Most API customers only need a single Quik! account for their integration. Most Quik! App customers need a parent account and multiple child accounts for their users. 

API Customers

API customers are generally creating a custom solution where Quik! is embedded into their workflow and overall technology and user experience. Users may or may not even know they're using Quik!. Since the users are authenticated by the customer's site and only access Quik! via the API integration and interactions the customer built into their platform, there is generally no need for multiple Quik! accounts. The need for additional accounts only arises when:

  1. The enterprise has multiple subsidiary companies that need to be separated.
  2. The users have their own firm (either subsidiary or contractor relationship) and need their own private forms and rules.
  3. The enterprise is offering their platform to their customers and need customer accounts at Quik! (some partners work this way).

Quik! App Customers

Quik! App customers generally need to roll out Quik! to their entire sales force, many of whom are independent contractors and operate their own business. While it is possible for an enterprise to serve all their users through a single Quik! App account, this typically only happens when the customer has a single CRM for all their users (e.g. Salesforce) and their users are a captive audience who are not allowed to personalize their forms or settings in Quik!.

...