Case Study: Large Broker/Dealer Network's Integration with Quik! API and Quik! App

Overview

A prominent broker/dealer network has significantly enhanced its New Account Opening process by leveraging the Quik! API and Quik! App. This large-scale operation, with over 30,000 financial professionals, has successfully digitized and streamlined its form generation and processing, achieving impressive adoption rates and operational synergies.

Challenge

The network faced the colossal task of efficiently managing over 2.2 million forms annually. The complexity increased when they acquired one of Quik!'s larger customers with 5,000+ users. The primary challenge was to integrate the operations of both entities seamlessly and maintain the momentum of new account openings without compromising on compliance and accuracy.

Solution

The adoption of the Quik! API and Quik! App by both firms enabled them to operate a comprehensive solution that addressed these challenges head-on. The platform's ability to integrate with Salesforce allowed for prefilling forms with data, applying rules for field completion, and ensuring that all forms underwent validation before being e-signed with SIGNiX. With zero interruptions in their processing, the firm was able to convert their individual business units into a single one with Quik! supporting their processes and after-hours timeframes.

Results

• Extensive User Base: The platform is utilized by over 30,000 financial professionals.

• High Volume of Forms: Annually, the network generates more than 2.2 million forms using Quik!.

• High Adoption Rate: The platform has achieved over 90% adoption among its users.

• Operational Synergies: The acquisition of a large Quik! customer with 5,000+ users led to immediate and effortless operational integration.

• Efficient Account Opening: The solution enables the opening of over 5,000 accounts per day, with full compliance and accuracy.

Quik!'s Support

Quik!'s team played a pivotal role in the seamless implementation of their solutions. They engaged in regular meetings, built bespoke features to cater to unique needs, and ensured rapid form building and responsive support. The customer successfully went live with the new system on schedule and within budget.

Customer Testimonial

"Quik! has been a cornerstone in our ability to handle the massive volume of new business we process daily. We rely upon Quik! to enable our process of opening over 5,000 accounts per day and cannot endure any downtime. Quik! has been reliable and a valued partner; they're an essential part of our operational success." - VP Advisor-Facing Solutions, Large Broker/Dealer Network

Conclusion

The large broker/dealer network's strategic implementation of the Quik! API and Quik! App has set a new benchmark in the financial services industry for managing new account openings at scale. The Quik! team's dedication to providing tailored solutions and their unwavering support have been key to the network's ability to maintain high efficiency, accuracy, and compliance in their operations.