Clicking on the “Print” button generates a JSON file instead of the expected PDF.
The reason for a JSON file being generated rather than the PDF is due to JavaScript failing to load or having been disabled by the browser.
Panel |
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Load Internet Explorer (We support IE10 and IE11 Versions) Click on 'Tools' Then click on 'Internet Options'
Select the Security Tab Select trusted sites
Click on Custom Level
Scroll down to Scripting Enable
- Click OK
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Related articles
Filter by label (Content by label) |
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showLabels | false |
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max | 5 |
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spaces | FAQ |
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showSpace | false |
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sort | modified |
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reverse | true |
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type | page |
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cql | label = "kb-troubleshooting-article" and type = "page" and space = "FAQ" |
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labels | kb-troubleshooting-article |
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