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Steps to resolve this issue for Internet Explorer users:
 

  1. Load Internet Explorer (We support IE10 and IE11 Versions)
     

  2. Click on 'Tools'
     

  3. Then click on 'Internet Options'
     



  4. Select the Security Tab
     

  5. Select trusted sites


     

  6. Click on Custom Level
     



  7. Scroll down to Scripting
     

  8. Enable



  9. Click OK

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labelskb-troubleshooting-article

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hiddentrue

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