Sample Workflow: Single Custodian RIA using APIs
This use case is ideal for an RIA firm that wants a higher level of automation than the Quik! App provides but wants to keep the workflow simple. The focus of this case is on a single custodian, but it could be extended to multiple custodians.
Workflow Overview
The ideal scenario is as follows:
From within the CRM, choose a client and then click on a button or link to initiate the forms workflow.
Still within the CRM, a custom screen asks the user to pick a form bundle from Quik!.
Configure the form bundle directly within the Quik! Customer Central website (https://qcc.quikforms.com/QFE/)
Call the Form Group API to get the forms:
API guide: Form Groups Services
Swagger: Swagger UI
Method: Get FormGroups
Display the list of form groups to the user
The user clicks a button or link to generate the forms
Call the Quik! authentication API (REST APIs (Preferred Method))
Pass the following info to the Quik! Forms Engine API (Execute HTML Generate Forms - Quik! Forms Engine Services)
FormGroupID = the form group the user selected
Client Data Fields = all of the CRM fields for the selected client(s)
Form Configuration Settings = all of the settings for e-sign, form viewer control, etc.
Receive the HTML form to display to the user
Display the form to the user
User completes the form and either prints or sends for e-signature (using the SIGN button in the form viewer).
Assumptions
This workflow assumes the following:
Your CRM environment can call Quik! REST APIs
Your CRM environment can display the HTML form returned by the Quik! Forms Engine
Your user doesn’t need a complex form search and can rely only on form bundles.
Form Bundles should be named intelligently, like (Custodian + Account Type, or Company + Form Bundle Purpose, etc.) “Schwab Individual Account”, “Fidelity IRA”, etc.
Your allows you to map your CRM fields to the Quik! Field Definition so you can prefill forms
Field Mapping could be done directly in the Quik! API call or you could build a custom mapping interface in the CRM (which is more complex)
For help regarding Quik! Forms and the Quik! API
Email: support@quikforms.com | Phone: (877) 456-QUIK