Case Study: Mid-Size Broker/Dealer Uses Quik! APIs to Power Their New Account Opening Platform

Overview

Our customer, a mid-size broker/dealer, has revolutionized its New Account Opening Platform by integrating Quik! API's, resulting in unprecedented efficiency and profitability. With a robust network of 1,800 financial professionals, the firm has harnessed the power of Quik! to generate over a million forms annually, achieving full adoption of the platform among its users.

Challenge

Before the implementation of Quik!, the broker/dealer faced significant challenges in managing the sheer volume of paperwork for new account openings. The process was cumbersome, error-prone, and time-consuming, leading to a 12-month backlog that hindered the firm's responsiveness and client satisfaction.

Solution

The integration of Quik! API's into their platform transformed the account opening process. Quik!'s solution enabled users to fill out, manage, and e-sign forms seamlessly within a single user experience, thanks to Quik!'s seamless integration with DocuSign. This streamlined approach eliminated redundancies and accelerated the entire workflow of opening accounts.

In addition, due to the ease of working with Quik! APIs the customer also automated and streamlined service requests in the same manner as their new account opening process, with similar results.

Results

• Rapid Achievement of Profit Goals: The firm hit its annual profit target in just five months after implementing the Quik! solution.

• Backlog Elimination: A daunting 12-month backlog was cleared, allowing the firm to serve their clients more efficiently.

• Long-Term Commitment: Over an 18-year period, the broker/dealer has consistently chosen Quik! over competitors after thorough evaluations, conducted three times.

• Full Platform Adoption: The intuitive nature of the Quik! API led to a 100% adoption rate among the platform's users.

Quik!'s Support

Quik! has been instrumental in the broker/dealer's journey, offering unlimited implementation support at no extra cost. The Quik! team's commitment to fast turn-around times for building forms, custom coding, and milestone achievements has been pivotal in the platform's success.

Customer Testimonial

"We couldn't be more pleased with the partnership we've developed with Quik!. Their commitment to excellence is unmatched, and their hands-on support has been a cornerstone of our achievements. It's rare to work with a team that feels like an extension of our own, and with Quik!, that's exactly what we've experienced." - Senior Executive, Mid-Size Broker/Dealer

Conclusion

The mid-size broker/dealer's strategic decision to utilize Quik! API's has been a game-changer, propelling them to meet and exceed their operational and financial objectives. The Quik! team's unwavering support and the seamless integration of their technology into the broker/dealer's platform have set a new standard in the financial services industry for efficiency and client satisfaction.